Freedom Forever Seeking Customer Service Support

Forever Freedom Solar • Full-time and Part-time • United States • $20 - $30 / hour • 1m ago

Our mission

Freedom Forever was founded on the simple principle that people should have more affordable and cleaner options to meet their energy needs. Since we began operations, we’ve been laser-focused on residential solar installation with an unmatched 5-star level of customer service. Our company mission is to brighten the world with solar energy today, tomorrow and forever.

Careers

Diversity is one of Freedom’s strengths. It has allowed us to find the best and brightest talent in the industry. We’re a group of highly-motivated people who believe in integrity, servant leadership and a drive to improve the lives of our customers and the environment. At Freedom Forever, we are a family. We continue to grow and look for team members to grow along with us.

Partnerships

Our network of Independent Authorized Dealers is powered by the most passionate and motivated solar experts in the industry.

Advocacy

Through advocacy, we can do great things. Our advocacy partners facilitate, advocate and promote education, support and research for the solar industry across the United States.

Solar Panel Installation

We consider sun exposure and shading, panel layout, roof condition, and your family’s unique energy needs to design your optimal, customized solar system. Behind the scenes, we work with local utilities, city inspectors, HOAs and AHJs to ensure all proper permits and approvals are in place.

Energy Storage

Home energy storage is becoming increasingly popular among our customers. Adding a solar energy storage system to your home can really make a difference, especially for those looking to leverage solar power at night or for backup power during a grid outage.

Solar Financing

While other solar companies have limited financing plans, Freedom Forever offers options. We partner with Independent Authorized Dealers who are experts in finding the best custom solutions to fit your individual solar and financial needs.

This position is a full time position but a temporary work from home pending the establishment of our new branch in your location, then you would be able to commence work in an office location or choose to continue working from home because it is optional to our employees. The training is done online from 9am to 12noon Monday through Friday. The training pay is $20/hr. If extra hours are spent online after training hour, it will be paid for. The company will mail you a check to purchase all necessary custom built home office materials to ease your training/work at home. All necessary documentations will be sent to you in the mail to append your signature on and revert back to us by the end of your training programmer.

ABOUT THE JOB

There is a full time shift available for this position. We are looking for a responsible, personable, detail-oriented receptionist/office assistant, administrator, customer service support, data analyst, cashier. Who can operate the front desk of our office during office hours, Monday-Friday, 9am to 5pm.

MAIN RESPONSIBILITIES INCLUDES:

Greeting customers as they enter our office and directing them appropriately
Answering calls from current and potential customers, handling questions, taking messages and routing callers to the proper person within our company
Providing general office and administrative support for the company's operations
Data entry of all invoices and sales receipts
Collection calls and administer credit applications

REQUIREMENTS

Strong work ethic, reliable, and able to get along well with others: we are a small and growing company, and everyone counts
Great phone communication skills: you are the first person our customers will hear and see
Attention to detail: our projects are often complex and their execution requires extreme care
Must be 18+ years of age
Valid ID card
High level of computer skills and knowledge, especially QuickBooks and Excel

Further Job Details.

Training time : 9am to 12noon

Duration : Two weeks

Training pay : $20/hr

Regular pay after training :$20/hr - $30/hr

Regular work hour : 9am to 5pm Monday through Friday

WORKING CONDITIONS

VISION: Must be able to see 20/20 vision with correction.

COMMUNICATION: Must be able to read, write, and communicate in English language.

Involves frequent contact with staff and may sporadically deal with angry/upset clients.

PHYSICAL: May require occasional sitting, standing, and walking for extended periods of time in an office environment. Requires manual dexterity sufficient to operate a keyboard, telephone, copier, fax machine, and other office equipment as needed.

BRIEFING SUMMARY

You will be enlisted for 2 weeks training programs find Training program details below:

You will have to be online from 9am to 12pm daily for training programs as you will be given series of tasks during training*
You will resume work fully after training and your working hours will be 9am-5pm your time zone*
You have to keep strict record of time and activities* A time sheet should be sent in every Friday's days for monitoring (In your own format)*
In carrying out any assignment or task a progress report has to be emailed every Friday to me*
You are paid weekly
Whether or not you have an assignment or task to carry out you will be paid for $20/per hour as long as you are online during the stated hours.
All necessary documentations will be sent to you in the mail to append your signature on and revert back to us by the end of your training program.

BENEFITS:

Competitive Compensation.
Career Path and Management opportunities.
Health and wellness benefits to include medical, dental, short term and long term disability, supplemental life insurance.
Employee Assistance program.
PTO and paid holidays.
401K with company match.
Bonuses.
Employee Discounts.
Employee Referral program.
Employee Recognition program.

WORKING EQUIPMENTS

Equipments will be provided for you by the company asap. This includes a (Apple/Mac, tablets, Winbooks, smart devices, Windows Mini PCs, Chromebook & Android systems are not compatible)
Notebook/Scanner for mobility and some other softwares for accuracy, Speed of data processing,
Time Monitoring and Effectiveness,(4 in one Zebra ZM 400 Barcode Printer and Cards, Fax Machine, Scanner, Photocopier Machine, 4 Drawer Cabinet and Office Desk).
Details on the uses and delivery of these equipments would be provided to you ASAP.

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