Claims Adjuster Trainee

National General Insurance • Full-time • United States • $22.84 - $29.57 / hour • 3h ago

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

National General is looking for motivated early-career professionals and recent college graduates to launch a rewarding career as Claims Adjuster Trainees! This is a great opportunity to gain hands-on experience, build valuable skills, and grow within the insurance industry.

In this role, you’ll learn how to investigate automobile accidents, gather key information such as police reports and witness statements, verify coverage, and help determine liability. You’ll play an important role in guiding customers through challenging situations with empathy and professionalism.

We’re looking for candidates in the Central Time Zone who are curious, detail-oriented, and organized, with the ability to adapt in a fast-paced environment. Strong communication skills, a willingness to handle difficult conversations, and an interest in problem-solving and investigative work will set you up for success.

If you’re looking to kickstart your career, make an impact, and develop skills that grow with you—this could be the perfect opportunity!

Key Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

• Identifies customer needs and works to meet those needs using appropriate customer service skills

• Applies a basic understanding of systems and technology used within the company

• Partners to determine subrogation or fraud potential and how to handle

• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

• This job does not have supervisory duties.

#LI-AS2

Skills

Change Agility, Collaboration, Communication, Conflict Resolution, Customer Satisfaction, Customer Service, De-Escalation, Detail-Oriented, Investigative Thinking, Multitasking, Organizing

Compensation

Base compensation offered for this role is $22.84 – 29.57/hour and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application,

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