Work at Home
Your Future Evolves Here
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
What You’ll Be Doing:
Medical Documents Admin will provide support to the operations team. This includes entering PHI and account information into our internal system (Insight), verifying all documentation is available to process cases, processing EHR updates. The Medical Documents Administrator is required to adhere to department policies and procedures in order to comply with performance standards to ensure profitable case delivery measures are managed effectively. The Medical Documents Administrator follows standard department workflows, maintains validation standards and, as appropriate, forwards specific requests to the authorization or case management supervisor for review and direction.
Collaboration Opportunities:
Joining the Operations Team would provide the candidate with the stability and providing support with internal and external auditing documentation. adhere to department policies and procedures in order to comply with performance standards to ensure profitable case delivery measures are managed effectively. Our team focuses on collaboration, a team-oriented environment, as well as continual learning to have a better understanding of the company as a whole and will offer as provide opportunities for continual growth.
What you will be doing:
- Collecting and sorting data from various sources and distributing to the proper destination within the organization and our internal system, Insight.
- Processing all EHR updates.
- Responsible for timely entry of new patient information and referrals into Insight.
- Ensuring the confidentiality of all data collected and that all data is properly stored and maintained.
- Managing accuracy of data received by following validation guidelines and obtains missing information when necessary.
- Training and supporting new team members.
- Internal and external documentation support
- Other duties as assigned based on the business need.
Qualifications:
- Strong critical thinking skills, excellent verbal, written, and interpersonal communication skills.
- High school diploma or GED.
- Experience in healthcare a plus.
- Ability to work quickly and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances and discrepancies.
- Sharp attention to detail and demonstrates initiative to quickly identify and resolve discrepancies.
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
Technical Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.
The expected base salary/wage range for this position is $21.00-23.00 per hour. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
