We are looking for a friendly and reliable Online Chat Representative to assist customers through live chat. The role involves answering questions, providing support, and ensuring a positive customer experience.
Responsibilities:
* Respond to customer inquiries via online chat in a timely manner
* Provide accurate information about products or services
* Resolve basic customer issues and escalate when needed
* Maintain professional and friendly communication at all times
* Document chat interactions when required
Requirements:
* Strong written communication skills
* Basic computer and internet skills
* Ability to multitask and work independently
* Reliable internet connection
* Preferred (but not required):
Customer service or chat support experience
Benefits:
* Work from home
* Flexible schedule
* Training provided
* Competitive pay
