A company is looking for a Patient Care Representative to support the Enteral Nutrition department by processing patient refill requests and ensuring accurate documentation.
Key Responsibilities
- Answer incoming calls regarding nutrition therapy order status
- Process prescription changes and triage calls to various departments
- Verify patient demographics and insurance information for accurate shipments
Required Qualifications
- Minimum one year experience in a customer service environment
- Experience with data entry
- Proficient in Microsoft Office, specifically Excel, Outlook, and Word
- High School diploma or GED