Remote Work From Home Opportunity
Join a Top 10 Fortune 500 Company – Now Hiring Call Center Supervisors
We are actively interviewing qualified candidates for an ASAP START. This is an excellent opportunity to step into a high-impact leadership role with a globally recognized organization.
Position: Call Center Supervisor
Pay: $25/hr | Weekly Pay + Full Benefits
MUST BE A ARIZONA RESIDENT
Schedule: Monday–Friday, 7:00 AM–9:00 PM MST (MUST BE ABLE TO WORK ANY 8-hour shift ASSIGNED)
Equipment: All equipment provided and shipped.
***Must have 1 year or more of recent Call Center Supervisor experience***
Key Responsibilities
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Lead and supervise a team of remote call center agents
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Provide daily coaching, guidance, and performance management
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Oversee agents handling calls related to prescription health insurance benefits for corporate clients
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Monitor KPIs, metrics, and overall team performance
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Support program rollout and operational initiatives
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Utilize tools such as SharePoint, Salesforce, and Excel
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Prepare and deliver internal and client-facing reports
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Participate in daily/weekly leadership meetings to drive continuous improvement
Requirements: ***Must have 1 year or more of recent Call Center Supervisor experience***
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Strong communication, leadership, and analytical skills
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Ability to coach, mentor, and develop employees at all performance levels
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Must have prior call center supervisor or management experience
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Demonstrated ability to meet deadlines and manage multiple priorities
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Must be able to work the full schedule and provide a quiet remote workspace
For immediate consideration email your updated resume to charise.mcclain@remx.com subject Call Center Supervisor and call me after mention the position you're applying for 480-273-1789