Join Our Team
TELUS is a dynamic, world-leading communications technology company seeking a conscientious and dedicated professional to join our Risk Management Insurance and Claims team. In this role, you will champion the management and continuous improvement of TELUS' risk management practices to protect our people, network, and brand.
This position partners with TELUS Operating Units and internal business owners to ensure the company maintains the broadest insurance coverage available in the market—coverage that protects our assets and aligns with the company's risk tolerance and economic objectives.
The successful candidate will coordinate and actively participate in TELUS' overall response to risk situations, including insurance management, contract management, certificate administration, claims management, ad hoc risk management advisory, reporting and analysis, and various administrative functions.
Here's the Impact You'll Make and What We'll Accomplish Together
The Risk Management Insurance and Claims team is responsible for managing TELUS' global insurance program and associated risk management functions. In this individual contributor role reporting to the Director of Risk Management, you will influence and collaborate with cross-functional departments to achieve departmental and personal goals. You will develop comprehensive knowledge of the company and its activities, including products and services, systems, processes, market approach, and strategic direction.
Here's How
Primary Responsibilities Include:
- Collaborate with brokers and insurers in the placement and renewal of a broad range of TELUS' insurance policies across multiple jurisdictions/countries and manage all aspects associated with these policies
- Conduct comprehensive contract reviews in collaboration with business departments, legal, and procurement teams to identify risk exposures, verify that insurance requirements align with TELUS standards, and recommend risk mitigation strategies for vendor, supplier, and partnership agreements
- Assist in the request and distribution of insurance certificates
- Provide guidance, support, education, and direction to TELUS Business Units on various risk management matters
- Assist in the overall operations and management of our Insurance and Claims team
- Leverage industry contacts to develop understanding of organizational performance benchmarked against global industry and other sector leaders to inform organizational strategy
- Collaborate with the entire Risk Management team to advance and maintain core risk governance models
- Liaise with adjusters, legal counsel, subject matter experts, and TELUS team members on a variety of claim issues
