Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space—for people, systems, and missions in every domain. Umbra’s ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed.
About the Team
Remote Sensing – The Data
Remote Sensing is where Umbra got its start, and our agile Synthetic Aperture Radar (SAR) constellation remains the most capable on the market. We transform satellite data into real-world, actionable insights that strengthen U.S. national security and intelligence, support disaster response, and advance scientific discovery. Our team delivers data at scale with unmatched quality, persistence, and the speed and responsiveness our partners demand.
If you want to work on cutting-edge space technology that’s redefining what’s possible in remote sensing, you belong here at Umbra.
About the Job
We are seeking an enthusiastic and detail-oriented Collection Operations Specialist to join our dynamic team. This entry-level position is ideal for early-career professionals passionate about remote-sensing, satellites, or geographic information systems (GIS). The role involves following defined workflows to task satellites on behalf of our customers, ensuring that their data needs are met with precision and efficiency. Strong written and verbal communication skills are essential, as you will be dealing with highly technical concepts and need to communicate them clearly and effectively.
As a member of the Collection Optimization team, you’ll gain hands-on experience and deep technical knowledge across a range of areas within satellite operations and data analysis. You’ll learn about Synthetic Aperture Radar (SAR) technology, constellation scheduling, and advanced GIS techniques used in satellite tasking. The role also helps develop strong customer service and analytical skills, teaching you how to evaluate system efficiency, document technical processes, and communicate effectively with technical and non-technical audiences. Additionally, you’ll strengthen your programming and scripting abilities to automate workflows, and use data platforms to track metrics and support data-driven decision-making. This position offers a unique combination of technical and operational exposure—perfect for someone eager to build a career in the space industry and gain experience in mission scheduling and optimization.
Our aim is to hire this position to work in either our Santa Barbara/Goleta, CA office or Arlington, VA office.
Key Responsibilities
- Follow established workflows to task satellites based on customer requirements.
- Utilize GIS skills to enhance tasking accuracy and efficiency (familiarity with QGIS or other GIS software.).
- Communicate technical concepts clearly and effectively to customers and team members.
- Serve as a critical interface between the data production systems and our customers.
- Improve system efficiency through scripting and automation.
- Produce detailed reports and studies related to satellite operations and tasking.
- Provide exceptional service to ensure customer success.
- Participate in after hours on-call rotation schedule in response to emergency paging
- All other duties as assigned.
Required Qualifications
- Bachelor’s degree in GIS, Remote Sensing, Geography, Computer Science or other technical field; or equivalent experience.
- 3+ years of relevant professional experience in collection management or similar field.
- Clear demonstration of ability to learn new tools and concepts and apply that knowledge in daily work.
- Strong written and verbal communication skills.
- Ability to work independently and follow detailed workflows.
- Strong analytical and problem-solving skills.
- Familiarity with scripting/automating workflows with Python or other programming language.
- Familiarity with a source control system, like Github or Gitlab.
Desired Qualifications
- 6+ years of relevant professional experience in collection management or similar field.
- Basic understanding of satellite operations and tasking is a plus.
- Customer service experience is a plus.
- Flexible Time Off, Sick, Family & Medical Leave
- Medical, Dental, Vision, Life, LTD, STD (employer funded)
- Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded)
- 401k with 3% non-elective company contribution
- Stock Options
- Free parking (in-office only)
- Free lunch in office daily (in-office only)
Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Employment Eligibility Verification
In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire.
ITAR/EAR Requirements
This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable.
Pay Transparency
This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role’s function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience.
Compensation Range
The Compensation Range for this role is $100,000 - $120,000 DOE.
