Summary of This Role
Provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.
What Part Will You Play?
Implementing or optimizing systems and processes
Ensuring timely, audience-appropriate communication
Analyzing, synthesizing, and automating data created or used by product management
Offloading non-core product management tasks
Communicating product changes
Helping shape communication about product strategy for each audience and class of internal stakeholders
Coordinating with product marketing and sales
Acting as an intermediary between front-line support and engineering
Coordinating critical aspects of product launch
What Are We Looking For in This Role?
Minimum Qualifications
Bachelor's Degree
Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree
Typically Minimum 6+ Years Relevant Exp
Experience in similar business product services and/or external customer/market experience
Preferred Qualifications
Prefer experience in a software development environment or in a professional services role. Prefer software or IT background (i.e., degree or experience). Prefer direct experience with doing software development, testing and/or business analysis. Prefer experience with Agile software products and delivery methodology.
What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Having wide-ranging Experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/
This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.
#LI-Remote
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.
