Remote Member Outreach Specialist
Schedule: Monday–Friday, 2:30 PM – 11:00 PM EST
Pay: $18/hour | Must provide your own PC
Join our team and make a difference by helping members access the healthcare benefits they deserve!
MUST HAVE MINIMUM 2 YEARS OUTBOUND SALES EXPERIENCE TO BE CONSIDERED.
What You’ll Do:
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Make 200+ daily outbound calls to eligible members to explain program benefits and enroll them.
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Answer inbound calls and assist members, providers, and caregivers with professionalism and care.
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Capture and document member information accurately in company systems.
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Follow approved scripts, respond to concerns with empathy, and build trust with members.
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Meet daily/weekly/monthly goals for call volume, quality, and enrollments.
What We’re Looking For:
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Experience in a high-volume outbound contact center (required).
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Strong communication, active listening, and problem-solving skills.
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Compassionate and persuasive — able to overcome objections professionally.
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Comfortable using multiple systems and Microsoft Office (Outlook, Word, Excel).
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Bilingual English/Spanish a plus!
If you thrive in a fast-paced environment and enjoy helping people, apply today and work from the comfort of your home!
