A company is looking for a Care Specialist to manage non-clinical aspects of the Care Management process.
Key Responsibilities
- Execute member care plans and manage administrative support for the Care Management team
- Perform data entry and telephonic outreach for program enrollment and member support
- Coordinate with clinical staff and community resources to address members' needs
Required Qualifications, Training, and Education
- Bachelor's Degree required; Medical Assistant certification preferred
- 1 - 2+ years of client-facing or data entry experience in a healthcare environment
- Experience in a highly electronic environment with system user proficiency
- Knowledge of medical terminology and medical payment processes
- Ability to work a flexible schedule, including weekends, nights, and holidays
