About Kuno Creative
Kuno Creative is a Diamond HubSpot Partner and a fully employee-owned digital marketing agency that blends innovation with purpose. We do marketing that matters for companies we believe in, helping them grow and succeed by providing effective and innovative digital marketing solutions. Our team of passionate experts thrives on collaboration, ownership, and continuous improvement, empowered by a culture where everyone shares in our success.
Job Description
The Revenue Operations Strategist leads and delivers technical services across a range of client initiatives. Responsibilities include: managing onboarding and migration projects, integrating CRM and MAPS, implementing HubSpot solutions, configuring reporting and analytics, delivering training to clients’ marketing, sales and/or service teams. This role supports optimizing revenue growth strategies across sales, marketing and customer success efforts to drive efficiency through automation and technology.
Key Responsibilities
- Demonstrate subject-matter expertise in the Revenue Operations (RevOps) space, share thought leadership internally and externally, and mentor junior team members on client services, project delivery, and best practices.
- Serve as a strategic point of contact for clients seeking support with HubSpot and other CRM and/or Marketing Automation Platform (MAP) solutions.
- Lead the platform discovery, system architecture planning, and implementation of HubSpot and related technologies, collaborating with internal teams (e.g., content strategists for sales sequences, back-end engineers for integrations).
- Consult on advanced marketing, sales and customer success operation strategies
- Develop clear, client-facing documentation for technical configurations and processes, including process diagrams, lifecycle stage definitions, and lead scoring models.
- Monitor deployed solutions to identify opportunities for revision or optimization.Develop and deliver cross‑functional HubSpot training for client marketing, sales, and customer success teams
- Conduct ongoing research into diverse solutions and new technologies, staying up-to-date on tools and trends relevant to client needs.
- Provide knowledge and best practices to internal team members to support skill development and enable agency growth.
- Oversee project management activities to ensure timely, high-quality delivery of client solutions aligned with business goals and expectations.
- Collaborate with business development and operations teams to scope and plan upcoming client work.
- Oversee internal programs such as the PSO initiative, including administrative coordination, process optimization, and cross-functional collaboration to support team development and agency growth.
- Maintain current HubSpot certifications by renewing them annually, staying aligned with new features and industry best practices.
Qualifications
- Bachelor’s degree in Marketing, Business, Information Systems, or a related field, or equivalent work experience
- 5+ years experience in Revenue Operations or related disciplines.
- Proficiency in HubSpot, Salesforce or equivalent CRM/MAP platforms
- Advanced experience with interpreting and creating dashboards, funnel metrics, lead attribution, and pipeline forecasting. Familiarity with tools like Google Data Studio, Tableau, Looker, or similar is a plus.
- Experience with system design, configuration, and rollout of RevOps tools (e.g., lead scoring models, lifecycle stages, tech stack integrations)
- Proven track record of leading RevOps projects end-to-end — from client discovery and onboarding through solution design, implementation, and optimization
Skills & Competencies
- Strong communication skills, both verbal and written, with the ability to collaborate effectively with cross-functional teams
- Experience managing RevOps projects end-to-end, including scoping, stakeholder communication, timeline management, and delivery
- Experience training or mentoring
- A data-driven approach to decision-making and process evaluation
- Detail-oriented with the ability to clearly document processes and technical specifications
- Exposure to AI/ML applications in RevOps (predictive lead scoring, churn prediction, forecasting, HubSpot Breeze Intelligence
- Strong project management skills and experience leading cross-functional initiative
- HubSpot certifications (e.g., Marketing Hub, Sales Hub, Revenue Operations, or CRM Implementation) are a plus
Training
Kuno uses HubSpot for most clients. Previous experience with HubSpot is a plus. You will be given access to HubSpot Academy online courses for ongoing training and education. During the first six months of employment, you will be asked to complete several video courses and multiple choice exams that provide certifications in a variety of topics that will help you have the most success in this position. The certifications need to be renewed periodically.
Work Environment
Remote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere. With the support of modern tools and a strong virtual community, we ensure all employees have the resources they need to succeed while staying connected and engaged.
Physical Requirements
- Ability to sit for extended periods during the workday
- Ability to travel to offsite locations for events, meetings, or client engagements with ability to bend, kneel, lift, reach up to 20lbs, with or without accommodation.
- Ability to use standard office equipment, including a computer, keyboard, mouse, and phone
- Ability to read printed and digital materials, including reports, emails, and training materials
- Ability to hear and respond effectively during in-person or virtual meetings and phone conversations
Job Specifications
- Department: RevOps
- Reports to: RevOps Delivery Manager
- Location: Remote *This is a 100% remote position and is open to anyone authorized to work in the United States without sponsorship who is residing in the United States. This job operates primarily in ET or CT zones.
- Travel: ~10%
- Job Type: Full-time
- Status: Exempt
- Direct Reports: No
- Compensation: Commensurate with experience and education
- 100% remote, flexible work environment.
- Employee-owned company with annual profit-sharing.
- Generous benefits: healthcare, 401(k) with match, unlimited PTO, paid parental leave.
- Professional development through HubSpot Academy
Mission
Kuno Creative’s mission is to help companies we believe in get results, and our success is fostered by our core values: Team Oriented... Proactive...Take Ownership. If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work and take action to constantly improve, then we want you on our team!
Equal Opportunity
Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
