Virtual Benefit Advisor -Seasonal
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Job Overview
Foundever is seeking work from home Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in choosing appropriate health plans. Responsibilities include advising and enrolling retirees in insurance products like health, prescription drug, vision, and dental plans; guiding Pre-Medicare recipients on their options; providing Medicare education; conducting needs analyses; and helping retirees select plans that meet their individual needs while providing exceptional customer service.
Why You Should Join Us
- $18/h while in training, $19/h upon graduating to production
- Enjoy the flexibility of a remote work environment, with weekend shifts as needed, we provide the equipment!
- Comprehensive Benefits that include 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth
- Employee Assistance Program that includes Mental Health and Wellness initiatives
- Employee discounts and referral bonuses
What We’re Looking For
- Must be at least 18 years old
- High school diploma or GED equivalent required.
- Min 2 years experience in sales and or customer service
- Must reside and be able to work in the US
- Must have a passing background check and drug test
Key Skills
- Strong customer service aptitude with skills in delivering exceptional service
- Consistent reliability demonstrating dependability and responsibility
- Critical thinking skills to assess situations and develop empathetic solutions
- A service-oriented mindset with a personal drive to help others with compassion.
- Strong organizational skills that are crucial for success in this role
- Ability to navigate system tools effectively to find answers and information
- A self-motivated approach to independent study during training and production phases
At Home Requirements:
- Foundever will ship necessary equipment, including a headset
- A hardwired high speed internet connection with and internet speed of 100 Mbps download and 25 Mbps upload
- A quiet, distraction-free space is essential; webcam video presence will be required during training and production.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
