Job Description: Virtual Benefit Advisor -Seasonal
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Job Overview
Foundever is looking for Licensed Benefits Advisors to assist Medicare and Pre-Medicare eligible retirees in selecting the appropriate health plans. As a Virtual Benefit Advisor, individuals will be able to handle all responsibilities from the comfort of their home office. Foundever will provide coverage for pre-training and the state licensing fees. Candidates must demonstrate a strong commitment to the learning process, motivation for self-directed study, and aptitude for taking exams, as passing the state insurance exam is necessary to remain eligible for this campaign. .
Why You Should Join Us
- $18/h while in training, $19/h upon graduating to production
- Enjoy the flexibility of a remote work environment, with weekend shifts as needed, we provide the equipment!
- Comprehensive Benefits that include 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth
- Don’t have a Producer Benefits License we will help you obtain one!
- Employee Assistance Program that includes Mental Health and Wellness initiatives
- Employee discounts and referral bonuses
What We’re Looking For
- Must be at least 18 years old
- High school diploma or GED equivalent required.
- Min 2 years experience in sales and or customer service
- Must reside and be able to work in the US
- Must have a passing background check and drug test
Key Skills
- Strong customer service aptitude with skills in delivering exceptional service
- Consistent reliability demonstrating dependability and responsibility
- Critical thinking skills to assess situations and develop empathetic solutions
- A service-oriented mindset with a personal drive to help others with compassion.
- Strong organizational skills that are crucial for success in this role
- Ability to navigate system tools effectively to find answers and information
- A self-motivated approach to independent study during training and production phases
At Home Requirements:
- Foundever will ship necessary equipment, including a headset after you pass your state exam
- You'll need to use your own computer or tablet (excluding Kindle Fire Tablets), while obtaining your Producer Benefits License. Cell phones are not permitted for college of insurance training
- A hardwired high speed internet connection with and internet speed of 100 Mbps download and 25 Mbps upload
- A quiet, distraction-free space is essential; webcam video presence will be required during training and production.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
