DVM Elite is a comprehensive system dedicated to enhancing the growth and success of independent veterinary practices. Our mission is to help level the playfield so community-based providers can thrive alongside larger competitors while also making an impact globally through social contribution efforts.
This is a remote opening - and will be forever! DVM Elite is a 100% virtual company so you get to work from home permanently, with no regular travel required. Internal team members are encouraged to apply and take advantage of this exciting opportunity to grow within our organization.
What you'll get to do:
This role combines member success, financial insight, and administrative support to ensure our Profitability Strategists have the tools and information they need to drive measurable results. The Specialist supports financial tracking, member communication, data preparation, and internal coordination to help members understand and improve their bottom line.
Profitability Specialist Key Responsibilities:
- Member Support & CommunicationServe as a liaison between members and Profitability Strategists to ensure timely follow-ups and clarity on action items.
- Respond to member inquiries related to financial tracking tools, dashboards, and profitability initiatives.
- Prepare and send out pre-call summaries and post-call recaps as directed.
- Assist with gathering, reviewing, and organizing financial documents from members (e.g., P&Ls, balance sheets).
- Support data entry and clean-up across internal systems and member-facing dashboards.
- Monitor financial health indicators and surface trends or concerns to the strategist team.
- Collaborate with cross-functional teams (e.g., Marketing, HR, Strategy) to support the integration of profitability insights across all service lines.
- Help manage and maintain documentation around pricing, cost-saving strategies, and revenue opportunities.
- Ensure members are properly onboarded to profitability tools and understand how to use them.
- Maintain internal knowledge base and resource library related to financial strategy and profitability tools.
- Help develop and update templates, checklists, and best practices.
What You Should Bring To The Team:
- 2+ years of experience in a financial support, member services, or administrative role (experience in healthcare or veterinary industry preferred).
- Strong attention to detail, especially around data accuracy and financial documents.
- Excellent communication skills: written and verbal.
- Proficiency with Excel/Google Sheets; Slack, experience with financial software and Hubspot platforms a preferred.
- Highly organized, dependable, and capable of juggling multiple priorities in a fast-paced environment.
Other Skills & Competencies
- Analytical thinking with a service-first mindset.
- Proactive problem-solving and ownership of responsibilities.
- Team player with strong collaboration and follow-through.
- Comfortable working remotely with digital tools and platforms.
Why you will want to join our Team
There are a few things that set DVM Elite apart from other employers . . .
- We’re OG on remote work! We were 100% remote before COVID made it a thing.
- Since our whole company is remote, there is no on-site vs. off-site divide.
- Your suggestions and experience are not only heard but actioned. We LOVE new ideas!
- Unique gifts and talents are not only celebrated, but considered necessary for success.
- A genuine vibe of collaboration, connection, and camaraderie!
Hours, Availability, & Location
This role will be part-time starting at just 12 hours with room to grow and scale. In general, you should be available during regular business hours in your time zone. You should have a permanent address and be authorized to work in one of the following U.S. States: AZ, CA, FL, GA, IL, MI, NC, PA, SC, TX, WI.
Compensation & Benefits
- Starting pay rate based on experience and position range.
- Paid time off (PTO) and celebration hours
- Retirement savings plan with company match.
- Paid holidays.
- Teledoc services offered for you and your family.
- Monthly technology allowance.
- Volunteer time provided to give back to the community.
- Monthly training and development initiatives
- Additional perks for eligible employees.
What to Expect Next
A real, live human will review your qualifications after you apply! We love technology but don’t rely on it to choose our team members. If your qualifications are a match, we will reach out to schedule a video interview soon
