ZeroFox seeks a Strategic Account Manager for Federal Law Enforcement to create long-term, trusting relationships with our public sector customers. The Strategic Account Manager is a dual role consisting of overseeing existing ZeroFox customers and developing new business within DHS, DOJ, U.S. Courts, and state Fusion Centers. The Strategic Account Manager will work collaboratively with the broader Public Sector team to meet revenue goals and will report directly to the Vice President, Public Sector. Qualified candidates must be customer-focused, be able to travel throughout their assigned region, and demonstrate a successful track record working within Federal Law Enforcement organizations.
Role and responsibilities
- Sell industry-leading enterprise software and renew/grow existing ZeroFox solutions to achieve target revenue
- Embody “sales discipline” and develop well-thought-out plans to rapidly develop territory and key accounts
- Forecast, achieve, and maintain sales appointment levels, product and service sales volumes, and target margins as outlined on a monthly, quarterly, and annual basis
- Lead and facilitate sales initiatives
- Report on sales strategies and pipeline regularly
- Provide input for sales and marketing materials
- Establish, develop, and maintain successful relationships with partner territory sales and account management teams
- Serve as a primary point of contact for ZeroFox customers, internal teams, and partners
- Work in a fast-paced, revenue-driven environment
- Prospect for new business
- Attend industry and relevant technology events
- Participate in industry conferences and actively support ZeroFox’s marketing and awareness efforts
- Develop solid and trusting relationships between customers and ZeroFox
- Coordinate and resolve key customer issues by leveraging the correct internal resources
- Develop a comprehensive understanding of current and future account needs
- Anticipate account changes and improvements. Bring proposed changes to ZeroFox product management and engineering teams
- Manage communications between customers and internal teams
- Be accountable for helping customers achieve their goals with the ZeroFox platform
- Meet all customer needs and deliverables according to proposed timelines
- Act as a liaison between customer and internal business units to manage customer needs
- Software sales / account management experience selling to US Federal Government customers (cyber security preferred), typically obtained in 5+ years
- History of exceeding quota
- Knowledge of Federal Civilian organizations and key executive leaders
- Ability to operate independently as a sales rep and in conjunction with a remote sales engineer
- Demonstrated ability to uncover, qualify, develop, and close new accounts
- Established network in the Federal Law Enforcement ecosystem
- Ability to manage all aspects of the sales cycle
- Persuasion and excellent negotiation and presentation skills
- Effective communication with both technology-oriented and senior business executives at the C-level
- Excellent time management skills, and work with high levels of autonomy and self-motivation
- Superior verbal and written communication skills and the ability to present complex concepts in a clear, concise manner
- Salesforce and Google Suite skills
- Experience using Revenue Operations technology
- Ability to travel as needed; willingness to regularly travel across the East or West United States to meet customers and partners in various states / territories
Desired qualifications and skills
- Knowledge and understanding of current and emerging cyber challenges on a global scale across multiple industries
- Understanding of Federal Civilian strategic cyber priorities and plans
- Sandler selling certification a plus!
- Competitive compensation - $300,000+ OTE
- Community-driven culture with employee events
- Regular catered lunches for in-office work; snacks, drinks available daily
- Generous time off
- Comprehensive health benefits & 401(k) plan
- Fun, modern workspace
- Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
About us
ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.
Equal Opportunity
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.
