ZeroFox seeks a Strategic Account Manager for Federal Law Enforcement to create long-term, trusting relationships with our public sector customers. The Strategic Account Manager is a dual role consisting of overseeing existing ZeroFox customers and developing new business within DHS, DOJ, U.S. Courts, and state Fusion Centers. The Strategic Account Manager will work collaboratively with the broader Public Sector team to meet revenue goals and will report directly to the Vice President, Public Sector. Qualified candidates must be customer-focused, be able to travel throughout their assigned region, and demonstrate a successful track record working within Federal Law Enforcement organizations.

Role and responsibilities

Sell industry-leading enterprise software and renew/grow existing ZeroFox solutions to achieve target revenue
Embody “sales discipline” and develop well-thought-out plans to rapidly develop territory and key accounts
Forecast, achieve, and maintain sales appointment levels, product and service sales volumes, and target margins as outlined on a monthly, quarterly, and annual basis
Lead and facilitate sales initiatives
Report on sales strategies and pipeline regularly
Provide input for sales and marketing materials
Establish, develop, and maintain successful relationships with partner territory sales and account management teams
Serve as a primary point of contact for ZeroFox customers, internal teams, and partners
Work in a fast-paced, revenue-driven environment
Prospect for new business
Attend industry and relevant technology events
Participate in industry conferences and actively support ZeroFox’s marketing and awareness efforts
Develop solid and trusting relationships between customers and ZeroFox
Coordinate and resolve key customer issues by leveraging the correct internal resources
Develop a comprehensive understanding of current and future account needs
Anticipate account changes and improvements. Bring proposed changes to ZeroFox product management and engineering teams
Manage communications between customers and internal teams
Be accountable for helping customers achieve their goals with the ZeroFox platform
Meet all customer needs and deliverables according to proposed timelines
Act as a liaison between customer and internal business units to manage customer needs

Software sales / account management experience selling to US Federal Government customers (cyber security preferred), typically obtained in 5+ years
History of exceeding quota
Knowledge of Federal Civilian organizations and key executive leaders
Ability to operate independently as a sales rep and in conjunction with a remote sales engineer
Demonstrated ability to uncover, qualify, develop, and close new accounts
Established network in the Federal Law Enforcement ecosystem
Ability to manage all aspects of the sales cycle
Persuasion and excellent negotiation and presentation skills
Effective communication with both technology-oriented and senior business executives at the C-level
Excellent time management skills, and work with high levels of autonomy and self-motivation
Superior verbal and written communication skills and the ability to present complex concepts in a clear, concise manner
Salesforce and Google Suite skills
Experience using Revenue Operations technology
Ability to travel as needed; willingness to regularly travel across the East or West United States to meet customers and partners in various states / territories

Desired qualifications and skills

Knowledge and understanding of current and emerging cyber challenges on a global scale across multiple industries
Understanding of Federal Civilian strategic cyber priorities and plans
Sandler selling certification a plus!

Competitive compensation - $300,000+ OTE
Community-driven culture with employee events
Regular catered lunches for in-office work; snacks, drinks available daily
Generous time off
Comprehensive health benefits & 401(k) plan
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

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Strategic Account Manager, Federal Law Enforcement