We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.
You should be highly skilled in the fitting and upkeep of computers and their networks. A remarkable desktop support technician will gauge computer proficiency in every individual, and then proceed to tailor their services in a suitable manner.
Associate's degree in a computer-centered discipline.
Pertinent bachelor's degree is strongly preferred.
Experience as a desktop support technician or equivalent.
Familiarity with all TeamViewer functions.
Capabilities needed to deliver in-person and remote IT aid.
Fantastic installation, diagnostic, upgrade, and restoration abilities.
Excellent vertical and lateral thinking.
Superb time management skills.
Clear written and verbal communication.
Forbearing, flexible, and supportive.
Health Insurance, Life Insurance, Dental Insurance, 401k, Long-Term Disability, Short-Term Disability (Voluntary), Employee Wellness and Paid Time Off.
