DUTIES AND RESPONSIBILITIES
The primary responsibility of the Builder Services Representative position is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer expectations are exceeded as well as prompt, courteous and professional responses to customer requests.
- Provide accurate and efficient processing of orders, quotations and inquiries from builders which includes clarifying, communication, order / quotation write-up and expediting orders in accordance with established policies and procedures
- Communicate drawing and shipping schedules with customers / builders after they are established
- Confirm / verify pricing received accurately reflects scope of work defined on Purchase Orders
- Promptly and professionally respond to all Customer, Builder and District Sales Manager inquiries
- Promptly analyze and discuss with Customers and Builders the cost and scheduling impact of potential Change Orders. Promptly notify other departments of Change Orders
- Price and process Change Orders promptly to ensure customer expectations are met while maintaining or improving margins
- Effectively communicate with other departments to ensure customer expectations are exceeded
- Continually improve understanding of Cornerstone Building Brands Products and Procedures as well as improving ability to read and interpret Architectural Plans and Specifications
- Be a creative, positive partner with personnel in other departments to provide the required level of service to meet and exceed customer expectations
Qualifications
- Effective written and verbal communication as well as mathematical skills
- Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint
- An understanding of general construction fundamentals and engineering principles
- Proficient ability to read and interpret architectural plans and specifications
- The ability to communicate and work effectively with people at all levels, both internally and externally.
- Minimum 2 years' industry experience in sales, estimating, engineering, drafting, or project management
Additional Information
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.
*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.
All your information will be kept confidential according to EEO guidelines.
The US base salary range for this full-time position is $50,000 to $65,000 + medical, dental, vision benefits starting day 1 + 401k and PTO. Our salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)
Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
