OverviewAt Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking an RX Customer Service Representative (CSR) to work at a premier company in Peoria, IL. With us, it’s all about finding the job that’s just right.
Salary/Pay Rate/Compensation:
$18-$19/hr.
Why you should apply to be an RX CSR:
• Enjoy a competitive hourly rate with opportunities for growth in a supportive work environment.
• Experience our Aloha culture, fostering a positive and collaborative workplace.
• Work with a dedicated team committed to providing exceptional customer service.
ResponsibilitiesWhat’s a typical day as an RX CSR? You’ll be:
- Acting as the initial point of contact, addressing general and routine customer inquiries, requests, and complaints in a professional and courteous manner.
- Accurately and efficiently entering prescription orders into Rx data entry software to achieve customer service objectives and timelines.
- Effectively communicating with both internal and external customers about order status, billing details, and the shipping and tracking of orders.
- Aiding in the training of new staff on customer service procedures and the use of Rx software.
- Working alongside team members to enhance processes and improve customer satisfaction.
QualificationsThis job might be an outstanding fit if you:
• Are a high school graduate with data entry experience and 1-3 years in customer service; optical experience is preferred.
• Possess strong organizational, problem-solving, and logic skills, along with excellent customer service abilities and attention to detail.
Listed below are the particular skills preferred for this position:
- Strong organizational, problem-solving and logic skills.
- Excellent customer service skills.
- Attention to detail and accuracy.
- Pleasant Personality.
- Team Player.
- Typing – 35 w.p.m.
- Quick Learner.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.