Customer Success Product Manager

Simply Bread Co • Full-time • Remote (United States) • $40k - $70k / year • 2m ago

Are you passionate about helping small businesses succeed and want to play a key role in shaping a product that empowers micro-bakers? At Simply Bread, we’re building a hardware/software platform that helps individuals launch and grow their home-based bakeries. As a Customer Success Product Manager, you’ll work directly with our users to ensure their success while channeling valuable insights to our development and design teams. This full-time role is perfect for someone who thrives in a startup environment, loves working with customers, and is excited about the opportunity to influence product development based on real-world feedback.

Responsibilities

Customer Engagement and Success: Engage with customers across social media platforms (e.g., Facebook Groups) and our support systems to help them succeed with the Simply Bread platform. This includes assisting them with setup, t Apply now and work remotely at Simply Bread Co

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