Remote, US

Job Title: Invoicing Specialist I

Reports To: Billing Manager, Senior

Department: Operations - Submeter Billing

Location: US - Remote

Job Overview:

The Invoicing Specialist I is responsible for assisting the Submeter Billing department by helping to ensure high level customer support through ensuring accuracy, completeness, timely entry, and validation of data in various business systems.

Duties and Responsibilities:

Compute and perform quality control on invoices
Learn and apply business rules for identifying and resolving data quality issues
Communicate and coordinate with other teams and departments within the company
Accurately input and analyze customer, financial and technical data into computer systems in a timely manner
Transform data into required formats (Excel and company software)
Provide professional and courteous support and service for all staff, clients, potential clients, subcontractors, and other various parties via email and phone
Track stage of assignments in Monday.com
Communicate with other staff members regarding availability to perform additional tasks
Provide training assistance to entry-level team members
Assist with the coordination and prioritization of assignments for Invoice Support Specialist / entry-level Invoice Specialists
Participate in company / team meetings and frequently lead team meetings
Assist senior staff with projects and tasks
Assist with efforts to streamline processes
Provide courteous and helpful direction for clients and tenants to the party that they need to speak with
Perform other related duties as assigned by management

Qualifications:

1-2 years’ related experience and/or training, or equivalent combination of education and experience
Computer skills required: Strong general computer skills, Microsoft Office, etc.
High level of proficiency in Microsoft Excel
Strong math skills
Deductive reasoning skills
Capacity to absorb large amounts of technical knowledge
Affinity for collaborating thoughtfully with a team
Intelligence, curiosity, diligence, integrity
Excellent communication skills - written, verbal, presentation and listening
Commitment to both personal and team excellence, as shown by a pattern of achievement
Excellent organizational and analytical skills with a high level of attention to detail

Estimated Salary Range: $25-28.85 / hour

The salary range listed is our best estimate based on the role's requirements and market conditions. The final offer may be higher or lower depending on the candidate's experience and qualifications.

In addition, full-time employees are eligible to participate in a comprehensive benefits program that includes medical, dental, and vision insurance; flexible spending accounts (FSA); life insurance; accidental death and dismemberment (AD&D) insurance; long-term disability (LTD) coverage; paid time off (PTO); and a 401(k) retirement savings plan.

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Invoice Specialist I