Urban Electric Power is redefining the energy storage industry by creating safe, sustainable, and cost-effective battery solutions based on zinc manganese dioxide technology. Our mission is to accelerate the global transition to clean energy by delivering scalable systems that support grid stability, renewable integration, and energy resilience. We’re committed to innovation, sustainability, and real-world impact.

About the Role

We are seeking a motivated and detail-oriented Salesforce Intern to join our Business Operations & Technology team at Urban Electric Power. As an intern, you’ll help optimize and enhance our Salesforce platform to support sales, operations, and customer engagement. You’ll gain hands-on experience configuring workflows, building reports, and supporting cross-departmental projects that improve how our teams use data and automation.

This is a paid internship, offering an hourly rate between $25 and $32, depending on your experience and availability.

Responsibilities

Assist in the configuration and maintenance of Salesforce objects, fields, and workflows to support business processes
Build and update reports, dashboards, and data visualizations for sales, operations, and management teams
Support data cleanup, migration, and validation activities to maintain CRM data accuracy and consistency
Collaborate with end-users to gather requirements and troubleshoot system issues
Participate in testing new features, integrations, and updates to ensure smooth implementation
Help document system changes and create training materials for new users
Contribute ideas for automation and process improvements within the Salesforce ecosystem
Attend team meetings, participate in mentorship sessions, and share progress on assigned projects

Currently pursuing (or recently completed) a degree in Business Information Systems, Computer Science, Data Analytics, or a related field
Familiarity with CRM systems, preferably Salesforce (Trailhead modules or certification a plus)
Strong analytical and problem-solving skills, with attention to detail
Basic understanding of data management, workflow automation, and reporting tools
Proficiency with Excel or Google Sheets; experience with SQL, Python, or BI tools is a plus
Good communication skills and ability to work collaboratively in a hybrid or remote environment

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