Remote

Position Summary Information

General SummaryThe Property/Liability Claims Agent I is responsible for investigating, evaluating, and resolving minor property claims involving damages to real property and vehicles. Duties include reviewing damage, engaging WSSC staff and contractors to gather relevant documentation and informtaion, drafting authority memoranda, and negotiating settlements. The agent also handles simple billed work claims that involve investigating damage to WSSC Water property caused by third parties.Essential FunctionsMaintains claims files with pertinent documentation

Assembles reports and other material related to property damage claims
Communicates regularly with claimants
Advises claimants of the disposition of their claims
Maintains records related to claims and expenses
Assists with processing invoices submitted by claims vendors, including cleaning contracts
Processes billed work (damage caused by others to WSSC Water vehicles, lines and structures)
Analyzes and resolves liability issues
Other FunctionsPerforms related duties, as assignedWork Environment And Physical DemandsWork is performed in a business casual office environment.Required Knowledge, Skills, And AbilitiesExcellent interpersonal, writing, and analytical skills
Proficient in Microsoft Office software
Ability to build rapport with a diverse public

Minimum Education, Experience RequirementsHigh School diploma (or equivalent)
1+ year experience processing claims – OR – two years of experience working with WSSC Water’s computer system for processing maintenance work orders (MMIS)

Additional RequirementsCompletion of the WSSC Water Financial disclosure statement within 30 days of employment and annually thereafterPreferencesClaims coursework is helpful.Salary $25.77 - $43.80 per hour

Posting Detail Information

EEO StatementAN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.Close Date07/17/2025Open Until FilledNoSpecial Instructions to ApplicantsAdditional InformationAll applicants selected will be subject to drug screening and a background check/verification.

WSSC Water jobs

Property/Liability Claims Agent l