We are looking for a Guest Services Representative to join our team in a fully remote capacity for employees living in the state of Texas! This role is ideal for someone with excellent communication skills, a customer-first attitude, and the ability to manage receptionist-style calls while assisting with administrative tasks.

Job Duties include but are not limited to:

What You’ll Do:

Answer and direct incoming customer calls professionally and efficiently, ensuring a seamless experience.
Provide exceptional service by addressing customer inquiries, directing them to the appropriate departments, and ensuring a seamless customer experience.
Proactively contact customers regarding license plate pickup and other necessary follow-ups.
Assist with administrative tasks as needed to support various departments.
Maintain accurate records of customer interactions and follow-ups.
Adapt to additional responsibilities as the role evolves.

What We’re Looking For:

Previous experience in customer service, receptionist, or administrative roles preferred.
Strong verbal and written communication skills with a friendly and professional approach.
Ability to multitask and stay organized in a remote work environment.
A proactive and customer-focused mindset, always looking to enhance the customer experience.
Basic proficiency in computer systems and office software.
Ability to work independently while being a collaborative team player.
Must have held a valid driver's license for at least 1 year.
Must be at least 18 years of age to be considered.

Schedule:

Monday-Friday 9am-6pm

Compensation:

$20 an hour

If you’re a detail-oriented, customer-focused individual looking for a remote opportunity, we’d love to hear from you! Apply today to become a valued part of our team.

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

We do what we say we're going to do
We encourage and support each other
We're committed to continuous growth

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive:

Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
14 Paid Time Off Vacation Days/Year (60 days - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods, Paid on Fridays
Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
$200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

Continental Automotive Group jobs

Guest Services Representative (Remote) - CAG