Company Overview

At Wasoko, we empower entrepreneurs to focus on what they do best - selling. Our retail ordering experience is unparalleled, offering competitively priced products and free same-day delivery.

Job Summary

We're seeking a Customer Service Representative to join our remote team. As the first point of contact for our customers, you'll provide expert support and ensure a positive experience. If you thrive in fast-paced environments and are passionate about helping others, we'd love to hear from you!

Key Responsibilities:

- Provide exceptional customer service via phone, email, and other channels

- Manage and resolve customer inquiries and concerns efficiently

- Educate customers to prevent future issues

- Maintain accurate records and collaborate with internal teams

Requirements:

- 1-2 years of customer service experience

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment

- Proficiency in CRM systems

Benefits:

- 401(k)

- Dental insurance

- Flexible schedule

- Health insurance

- On-the-job training

- Paid time off

- Vision insurance

- Work from home

- Tuition Assistance Program

- Bonus programs

Schedule:

- Monday to Friday

- Full-time and part-time positions available

Pay:

- $35.00 - $40.00 per hour

- Expected hours: no less than 40 per week

- Location: Remote

If you're a customer-focused and motivated individual, please submit your application to join our team!

Wasoko jobs

Customer Service Representative (Remote)