INTAKE SPECIALIST WANTED FOR FAMILY LAW PRACTICE

We are a small, fast-paced and rapidly growing law firm devoted to family law in Washington State. Our mission is to provide value to clients above and beyond providing exemplary legal representation.

We are seeking an Intake Specialist with a passion for helping customers to join our dynamic team!

The overall goal of Intake is to provide welcoming, empathetic and professional service to potential clients of The Levey Law Group. We are the “face” of TLLG and want to encourage positive client interaction, setting the tone for the clients journey through TLLG.

This is a remote, full-time position.

This is not a sales role. Sales experience is not requested or required.

Responsibilities

Qualify potential clients per current criteria provided
Conduct thorough conflict checks
Input and sort client data into our CRM
Schedule appointments for Case Evaluators and Attorneys
Accept consultation payments
Perform timely follow ups with potential clients per guidelines
Follow protocol for communication of appointments between teams
Be a team player!

Qualifications

Strong written and verbal communication skills.
High level of organization and attention to detail.
Comfort with multi-tasking in a deadline-driven environment.
Excellent time management skills.
Outgoing, positive personality with strong interpersonal and social abilities.
Demonstrated problem solving and critical thinking skills.
Some computer literacy is necessary, CRM experience is a plus.
A quiet environment to take phone calls is essential.

Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule

Availability from 8-5 PST is required
Monday to Friday

Experience

Preferred 1+ years experience in customer service, phones and/or administrative skills

Work Location: Remote

Salary

$20 - $25 per hour

The Levey Law Group jobs

Intake Specialist