Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, orders, and product information - Resolve customer complaints and issues in a professional and timely manner - Upsell and cross-sell products to increase sales revenue - Conduct product demonstrations to showcase features and benefits - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Stay up-to-date on product knowledge and industry trends Qualifications: - Fluent in English and Spanish (written and verbal) - Previous experience in sales or customer service preferred - Strong phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of retail math for processing transactions accurately - Familiarity with technology sales is a plus - Ability to work in a fast-paced environment with minimal supervision - Excellent ... problem-solving skills and attention to detail Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation, opportunities for career growth, and a positive work environment. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now!

Job Type: Full-time

Pay: $22.00 - $25.65 per hour

Benefits: • 401(k) • Dental insurance • Employee discount • Flexible schedule • Health insurance • Paid time off • Vision insurance

Shift: • 8 hour shift • Day shift • Evening shift • Morning shift • Night shift • Overnight shift

Weekly day range: • Monday to Friday • Weekends as needed

Education: • High school or equivalent (Preferred)

Experience: • Customer service: 1 year (Preferred) • Guest services: 1 year (Preferred) • Front desk: 1 year (Preferred) • Security: 1 year (Preferred)

Language: • English (Preferred)

Shift availability: • Day Shift (Preferred) • Night Shift (Preferred) • Overnight Shift (Preferred)

Work Location: In person

Benkey llc jobs

Customer Service Associate