Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, orders, and product information - Resolve customer complaints and issues in a professional and timely manner - Upsell and cross-sell products to increase sales revenue - Conduct product demonstrations to showcase features and benefits - Maintain accurate customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Stay up-to-date on product knowledge and industry trends Qualifications: - Fluent in English and Spanish (written and verbal) - Previous experience in sales or customer service preferred - Strong phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of retail math for processing transactions accurately - Familiarity with technology sales is a plus - Ability to work in a fast-paced environment with minimal supervision - Excellent ... problem-solving skills and attention to detail Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation, opportunities for career growth, and a positive work environment. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $22.00 - $25.65 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift
Weekly day range:
• Monday to Friday
• Weekends as needed
Education:
• High school or equivalent (Preferred)
Experience:
• Customer service: 1 year (Preferred)
• Guest services: 1 year (Preferred)
• Front desk: 1 year (Preferred)
• Security: 1 year (Preferred)
Language:
• English (Preferred)
Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Work Location: In person
