Title: Senior Field Operations Specialist (Hybrid)
Location: CO-Lakewood
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
Schedule:
1st Shift, Mon – Fri flex schedule
What you will do:
As a Senior Field Operations Specialist, you will manage replenishment orders as well as returns for our sales team, and coordinate the shipping of product out to the field.
Oversee a high volume of orders with accuracy, while providing great customer service to our sales representatives
Enter all Sales Rep replenishment orders into Oracle
Perform preliminary analysis on replenishment orders against regional budgets and existing stock levels
Source replenishment orders based on shelf life and available supply
Process Material Transaction requests between sub-inventories within Oracle
Identify problems pertaining to products & process flow, respond with a customer service orientation and escalate problems as required
Identify and recommend opportunities for continuous improvement work as programs continue to grow in Field Operations
Communicate with accuracy, timeliness and a customer service orientation
Provide support to new and/or less experienced Field Operations Specialists
What you need:
Required
High School Diploma or GED
Five (5) years’ relevant work experience
Preferred
Experience in medical device industry, process improvement
Experience using Oracle, SAP, Outlook, Excel, and EIM
$26.33/hr. – $36.13/hr. plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
