TouchNet, a Global Payments company is seeking a Senior Solutions Analyst / Technical Business Analyst to join our product development team. Product Development is responsible for the creation and evolution of our uCommerce software. Our products include electronic payments, billing solutions, and commerce solutions based on today's latest technologies.
Location: Fully remote possible, however preference for local to our Lenexa, KS office location.
Our Senior Solutions Analyst / Technical Business Analyst will be expected to perform a wide variety of duties, including but not limited to:
Understanding and identification of areas for improvement to processes, systems, and business practices
Understanding infrastructure and integration surrounding our supported products
Facilitating communication and management of both large and small scale projects across multiple departments
Research, analyze and present pros/cons for solution alternatives
Understanding development standards, architecture goals and application development practices and assuring design maintains the quality and stability of our products
Required Experience/Skills:
5+ years of experience in a technical analyst role with specific experience writing documentation for both technical and non-technical audiences in an Agile development environment
Strong understanding of the development of web based software applications
Ability to work across groups to form consensus including Marketing, Product Management and Development to define product features, documenting requirements, performing workflow analysis (use cases, diagramming, etc.), and translation into technical implementation
Willingness to learn and adopt new technologies, methodologies and philosophies continuously
Experience utilizing a variety of tools in order to produce documentation and communicate requirements effectively
Willingness and ability to work individually and in a group
Ability to create progress with little or no specified direction on how to approach and execute a project
Working knowledge of cloud application (Google Cloud Platform) concepts, data management and storage, API design and architecture to sufficiently participate in technical negotiation with software engineers and architects
Comfort with technical diagramming, including cross-functional workflows, sequence diagrams and architecture topographical representations
Bachelor’s degree, preferred
Ability to
Lead the technical deliverables of the team
Influence the team without direct management responsibilities
Effectively communicate with the business to partner and drive day-to-day decisions
Embrace new technologies and learn new practices on an ongoing basis
About TouchNet
TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN)
TouchNet, a Global Payments Company, is committed to Diversity, Equity, and Inclusion (DEI). As “Champions of Inclusion,” we are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is integral to our culture, and we are passionate about building and sustaining an inclusive and equitable working and learning environment.
