Plumber Brother is seeking a motivated and detail-oriented Virtual Appointment Setter to join our team in the Consumer Services industry. This entry-level position is perfect for individuals looking to start their career in a dynamic and growth-oriented environment. As a Virtual Appointment Setter, you will play a crucial role in our customer service operations by engaging with potential clients and scheduling appointments for our skilled plumbers. You will be responsible for making outbound calls, responding to inquiries, and providing information about our services.
Responsibilities
- Make outbound calls to potential customers to set appointments for plumbers
- Manage and update customer records in our database
- Respond to customer inquiries with professionalism and friendliness
- Provide accurate information about our plumbing services and offers
- Track and report on call outcomes and appointment schedules
- Follow up with potential customers to confirm appointments
- Assist in maintaining a clean and organized virtual workspace.
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to work independently in a remote environment
- Basic computer skills and familiarity with office software
- Previous customer service or sales experience is a plus
- Excellent time management and organizational abilities
- Willingness to learn and adapt in a fast-paced environment.
