A company is looking for a Call Center Specialist to support patient care efforts in a corporate remote setting.
Key Responsibilities
- Collaborate with call center personnel to coordinate patient care
- Manage call schedules for patients at risk of hospital readmission
- Maintain records of customer interactions and inform case managers of patient needs
Required Qualifications
- High School graduate or equivalent
- Six months' experience in healthcare, preferably with telephonic patient interaction
- Basic knowledge of medical terminology
- Strong computer software and data entry skills
