Teledetailing Support Representative
Are you excited about connecting with people and achieving targets in a dynamic, fast-paced environment? At PharmaCentra, we are looking for a self-motivated and goal-oriented individual to join our team as a fully remote, full-time Teledetailing Support Representative. You will be key in supporting our client base and contributing to the company's growth.
WHO ARE WE?
Founded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and healthcare providers. We work hard to ensure that every interaction made on behalf of our clients is positive.
WHY SHOULD YOU CONSIDER JOINING US?
Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles.
In addition to competitive pay, you will get to enjoy the following excellent benefits:
- Remote work
- Flexible schedules
- DailyPay
For full-time employees, we offer:
- Medical, dental, and vision
- Short- and long-term disability
- Life insurance
- PTO
- A 401(k)
A DAY IN THE LIFE OF A Teledetailing Support Representative
Your typical schedule will be Monday - Friday/ an 8-hour between the hours of 8 AM - 8 PM EST.
As a Teledetailing Support Representative, you will conduct outbound calls and emails to prospective clients using a provided script. Your role will involve engaging prospects in meaningful conversations to understand their needs and ensure accurate information is shared. Additionally, you will play a crucial part in maintaining accurate records of calls in the customer relationship management (CRM) system. This position offers a unique opportunity to hone your communication and sales skills and contribute to the company's growth by identifying and nurturing potential leads in the healthcare industry.
DO YOU HAVE WHAT IT TAKES?
- High school diploma or equivalent
- Strong interpersonal skills with the ability to build rapport quickly
- Ability to work independently and to effectively overcome objections and handle rejection
Additional education or training in sales or marketing would be a plus!
If you believe this remote position in the healthcare industry matches your requirements, applying for it is a breeze. The initial application can be completed in under 3 minutes. Best of luck!
PharmaCentra is an equal opportunity employer committed to diversity and inclusion in the workplace.
