LHH has multiple openings for Remote Customer Service workers in the field of banking and finance. These roles are fully remote and require past. Past call center experience in finance or banking is an absolute must. This is a contract role lasting six months. Duties consist of responding to incoming calls from brokers, clients, merchants, and financial institutions regarding checking, debit cards, ACH, and bill payments. Also, providing top-notch customer service by adhering to required call techniques, ensuring inquiries are handled promptly, courteously, and with a high level of accuracy. If you are interested in taking the next step with your career click the “apply now” button for immediate consideration.
Responsibilities:
- Receiving calls from clients, brokers, and financial institutions
- Handling a high volume of calls while providing strong customer service
- Data entry while speaking with customers
- Monitoring payments and answering questions
Qualifications:
- Previous experience in a call center environment is required
- Banking or finance experience in a call center environment is mandatory as well
Skills:
- Strong interpersonal skills in a call center environment
- A consistent level of professionalism at all times
- Problem solving skills
Experience:
- Two years of experience required
Employment Type:
Compensation:
Work Hours:
- Full Time 40 Hours per week
- 8:00am to 5:00pm Monday to Friday (EST)
- 10:00am to 7:00pm Monday to Friday (EST)
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday payupon meeting eligibility criteria.Pay Details: $18.00 to $21.00 per hour Search managed by: Jack Eagleeye
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
