About Pacaso:
Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo.
We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022.
About this Role:
We are looking for a Design Procurement Specialist to join our Home Operations team and partner with our Lead Designer on the purchase, delivery, and installation of FF&E for our homes. This person will be the champion of the onboarding process, ensuring everything is ordered, placed, and ready for our owners. The ideal candidate will thrive in a fast-paced and ambiguous environment, leaning in to their ability to stay organized and problem solve in any situation.
What You'll Do:
- Procure FF&E and OS&E for high-end residential homes, as specced by our internal Design and Sourcing teams
- Prepare and manage purchase orders, track orders and deliveries, and ensure items are received in accordance with SLAs and project timelines
- Work with vendors to resolve issues while monitoring and evaluating vendor performance on costs and quality of goods received / services purchased
- Coordinate with logistics partners to anticipate item arrivals and schedule expected deliveries
- Oversee order changes, cancellations, returns; respond to internal and external inquiries about order status
- Keep meticulous records and maintain a zero defect mentality; conduct regular audits to ensure data integrity
- Follow standard operating procedures (SOPs) and ensure compliance of purchasing processes with internal standards and financial / legal requirements
- Proactively identify process changes to improve efficiency and performance; revise SOPs and support change management efforts
- Maintain up-to-date vendor, pricing, and lead time information in Pacaso’s internal systems
- Monitor and analyze stock levels to ensure optimal product management
- Collaborate with Design, Sourcing, Home Operations, Onboarding, and Accounting to anticipate needs and deliver an incredible owner experience
About You:
- 2+ years of purchasing, procurement, or related experience; residential FF&E and OS&E procurement experience preferred
- Demonstrated experience with design and procurement systems such as Houzz, Airtable, NetSuite, Salesforce, and Order.co
- Strong ability to adapt and lead with solutions in a fast-paced, changing environment; growth-stage startup experience preferred
- Knowledge of end-to-end procurement processes and best practices around vendor management, with a focus on cost optimization and quality
- Exceptional attention to detail and strong sense of ownership and accountability; you never let anything slip through the cracks
- Excellent communication skills, maturity, and professionalism; you love collaborating with cross-functional team members and external stakeholders to get the job done
- Strong organizational skills to effectively manage competing priorities and hit deadlines
- Analytical, systems mindset; you’re comfortable with data and pay attention to both the overarching system as well as discrete tasks / activities within the system
- Ability to work independently and deliver results with minimal supervision
You’ll love working at Pacaso because of our ...
- Competitive salary and stock options.
- Unlimited, flexible PTO for exempt employees.
- Excellent medical, dental and vision insurance.
- Sponsored memberships to One Medical, Ginger and Carrot.
- 401(k) to help you save for the future.
- Paid maternity and paternity leave.
- Generous home office stipend and monthly cell phone reimbursement.
- Quarterly remote team building events and L&D opportunities.
Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.
