Are you looking for a job that keeps you busy all day talking to people who want to resolve their accounts?
At Viking, we redefine collections. We are not your typical collections agency. As a Collections Claims Representative, you will be responsible for contacting insurance companies and renters to resolve outstanding damage claims. Unlike traditional collections, where you face endless unanswered calls, here, you’ll find that every call counts. Our team members stay engaged and driven by the meaningful interactions they have daily.
We're hiring for October 7th start date.
Responsibilities:
- Conduct outbound calls and take inbound calls with insurance companies and renters to collect outstanding damage claims
- Negotiate payments and settlements in a professional manner
- Maintain complete and accurate records of all interactions
- Collaborate with other team members
- Meet and exceed collection targets and performance metrics
Requirements:
- 2+ years of relevant collections, car rental, subrogation &/or high volumn call center experience.
- Strong organizational skills
- Detail-oriented
- Critical Thinker
- Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
- Computer savvy
- Ability to thrive in a fast-paced environment
- Self-starter
Benefits:
- Competitive base pay
- Lucrative commission structure with high earning potential
- Comprehensive benefits package with time off, medical, dental, vision, 401(k) with match, and more
- Opportunities for career growth and advancement
- Work-life-balance and flexible schedules
- 4 Weeks Paid Training
- No Weekends
- Comprehensive training and ongoing support
- Positive and inclusive work environment
This is a REMOTE position, must have a secure and distraction free environment.