We are seeking a highly skilled and motivated Salesforce CRM Analytics to join our team at Cognizant. As a Salesforce CRM Architect, you will play a pivotal role in improving our customer engagement and operational efficiency through innovative SFDC configurations and developments. This is a unique opportunity to work with a world-class team and make a significant impact on our business.
Experience Salesforce CRMA Architect.
Candidate should have at least 10-12 years of experience.
Work with Business to document requirements, build design and solution to implement dashboard as per business need.
Setup integration with 3rd party applications to get the data in CRMA, join it with salesforce data to show customer 360 view.
Solution Design and Implementation: Utilize their expertise in Salesforce CRMA and US Healthcare to design and implement tailored solutions/dashboards that meet the unique needs of our organization. This includes architecting data models, configuring workflows, and integrating with other applications.
- Technical Leadership and Guidance: Provide technical guidance to development teams, ensuring adherence to industry best practices and Salesforce platform standards. Evaluate and recommend appropriate technologies, tools, and methodologies to optimize system performance and user experience.
- Business Partner Collaboration: Work closely with business partners in Solaris and other applications to understand their requirements, provide guidance on Salesforce capabilities, and ensure alignment with their goals. Act as a trusted advisor, leveraging the knowledge of CRMA and US Healthcare to support their needs.
- Hands-on Work and Training: Take a hands-on approach to Salesforce CRMA implementation, actively participating in system configuration, customization, and development tasks. Additionally, deliver training and support to the business team, enabling them to optimally apply Salesforce and improve its benefits.
Benefits: Cognizant offers the following benefits for this position:
At Cognizant, we value our employees and strive to provide a comprehensive benefits package. As a Salesforce Architect, you will be eligible for the following benefits:
- Medical, Dental, Vision, and Life Insurance coverage to ensure your well-being.
- Paid holidays and Paid Time Off to maintain a healthy work-life balance.
- 401(k) plan with contributions to help you plan for a secure future.
- Long-term and Short-term Disability coverage to protect against unforeseen circumstances.
- Paid Parental Leave to support you during important family moments.
- Opportunity to participate in a program that allows you to be part of the company's success.
Disclaimer: Benefits information provided is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
EEO Statement & Accommodations
Cognizant is committed to fostering an inclusive and diverse work environment. We are proud to be an equal opportunity employer and believe that all candidates should be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We strictly enforce to the principles of equal employment opportunity and are dedicated to providing equal opportunities and fair treatment to all current and prospective associates. Our aim is to maintain a work environment that is free from harassment and discrimination.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, we are here to help. Please email CareersNA2@cognizant.com with your request and contact information, and our team will assist you accordingly.
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