Practice - CIS - Cloud, Infrastructure, and Security Services
About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Job Tittle: Systems Engineer (ONSITE) Work Location: Bentonville AR
Job and Responsibilities: - Driving & Monitoring Queue for ticket closure.
- Cognizant IT procured Laptops & Desktops Allocation/De-allocation based on Request allcoation and Deallocation and On-boarding portals.
- Cognizant provided Mobile Phones & SIM Cards - Allocation/De-allocation/Hardware Issues Call logging.
- Work on End point compliance (parameters AD/AV/MBAM/Avecto/SCCM/DLP) as per Cognizant IT baseline
- Technical support for Cognizant imaged Desktops/Laptops and work on issues related to Hardware/Operating system.
- Intune Support on Mobile Devices Location Video Conference-End User support & regular VC Check list
- IT Assets & Accessories Allocations and updating in Service Now AMDB
- Stock verification and updating in AMDB using PAV.
- Inventory Update - Asset Status in Allocation/De-allocation and addressing all Query from HAM team.
- Clearance approvals for assets returned.
- IT Assets hardware call logging for warranty laptops in stock.
- Imaging Laptops with Cognizant SCCM OSD -Standard Operating Environment
- MAC Laptops -Installation -OS Upgrade to Latest Version & JAMF enrollment.
- Verifying Check list on the Endpoint Compliance (AV Filevalut AD MDM Profile)
- VIP EUCS End User Support.
- Delivery & shipment on all Cognizant procured IT Assets
- Hands and feet support for all the maintenance activity with T&E Approval based on the Service tower requirements.
- Coordinating with ROW Compliance team for Desktop & Laptop Compliance
- Escalation Tracking and own until closure.
- Participation in CIMA/outages and provide location support.
Salary and Other Compensation:
Applications will be accepted until 9/19/2024. The annual salary for this position is between $37,800 to $50,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The Salary, compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-KM1 #CB #Ind123
