Overview
USAP is seeking a detail oriented and motivated Scheduler to join our North Texas team. The scheduler performs all aspects of Anesthesia scheduling as defined by the specific needs of the division(s).
Job Highlights
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
- Data entry into scheduling and billing software for all incoming surgical cases received from facilities and surgeon office staff via email, fax or phone calls.
- Identify and resolve any discrepancies, conflicts, or missing information through communication with facilities and surgeon office staff.
- Post cases according to division(s) specific requirements to include general patient demographics, procedure, diagnosis, location, time of case and estimated time required for completion.
- Communicate via phone and email with various internal and external clients (anesthesia providers, facilities, surgeon’s office staff, and patients).
- Build schedule(s) for the next day by assigning anesthesia providers to cases.
- Make preliminary assignments then sends it to the physician scheduler to either approve or make changes.
- Run the daily schedule: coordinate all added, emergency and changes to current day’s schedule with designated physician.
- Publish the schedule and notify all providers of his/her daily schedule according to division requirements.
- Collaborate with other divisions for cross coverage needs.
- Coordinate private pay quotes and collections with pre-pay department.
- Maintains the list of surgeon/provider preferences.
- Performs other duties as assigned.
Qualifications
JOB REQUIREMENTS (Knowledge, Skills and Abilities):
- Excellent verbal and written communication skills.
- Professional telephone/email/text etiquette.
- Excellent customer service/communication skills.
- Basic knowledge of medical terminology.
- Ability to work independently and with others to coordinate workflow.
- Ability to communicate and collaborate effectively with staff, physicians, and external customers.
- Ability to efficiently collect, organize, and maintain data.
- Ability to handle and solve problems under pressure.
- Dependable and committed with a positive attitude and pleasant disposition.
- Accurate data entry skills with attention to detail.
- Strong computer and basic office skills (fax/email/phone).
- Proficient in MS Office, including Outlook, Word, and Excel.
- Ability to read, write, and speak English
EDUCATION/TRAINING/EXPERIENCE:
- High School graduate or equivalent required.
- Proficiency in medical terminology required.
- Previous medical experience required.
- 2+ years of scheduling experience required.
- Associate or bachelor’s degree preferred.
- Other healthcare related experience will be considered.
PHYSICAL REQUIREMENTS:
- Requires prolonged sitting at a computer.
- Must possess sufficient eye-hand coordination/manual dexterity to operate a keyboard, photocopier, telephone, calculator and other office equipment
- Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
- Requires dexterity to type 35-50 wpm.
WORKING CONDITIONS (environment and safety):
- Work performed in office environment
- Involves frequent contact with physicians, leadership, facility and medical office staff.
- Work may be stressful at times
- Interaction with others is frequent and often disruptive
disclaimer: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.
US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
