Customer Service Representative
Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses ... Minnesota Branch
3325 Heiser St. Hudson, WI 54016
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Don’t put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company!
24/7 operation - Various shifts available.
Why Customer Service at Uline?
• Learn: Our four-week onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
• Develop: Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.
• Grow: Build the foundation to advance within Customer Service or to work in other departments within our growing company.
Position Responsibilities
• Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing, availability and shipping questions quickly and confidently.
Minimum Requirements
• High school diploma or equivalent. Bachelor's degree preferred.
• Prior customer service experience is a plus, but if you want to provide the best experience for our customers, we’ll train you!
• Thrive in a fast-paced environment.
Benefits
• Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
• 401(k) with 6% employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
• Best-in-class, clean, modern facilities.
• First-class fitness center.
• Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
LI-BD1
LI-MN001
(#IN-MNCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more
