Position: Customer Service Representative
Responsibilities ... • Analyze and enhance data to prioritize customer satisfaction.
• Produce clear reports and visualizations for internal and external stakeholders.
• Identify trends, address data gaps, and collaborate on customer-centric solutions.
• Support teams to ensure timely and accurate rate updates in the database.
• Provide exceptional customer service, addressing inquiries, and resolving issues promptly.
• Cultivate positive relationships with clients, serving as a reliable point of contact for data-related queries.
Requirements:
• Strong analytical skills, attention to detail, and proficiency in MS Office.
• Desirable experience in customer service roles.
• Ability to prioritize and manage multiple tasks.
Additional Info:
• Pay range: $40k-50k
• Schedule: M-F 7:30am-4pm (flexible)
• Location: 100% onsite in Bloomington
• Type: Temp-to-hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
