Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.
Based in Los Angeles, the Manager, Catering/Conference Center is ... responsible for overseeing the onsite catering and reception team of an AM Law 100 Law Firm in downtown Los Angeles. This is a challenging and exciting opportunity to lead a department created to accommodate the catering and reception services for our 30 conference rooms, catering pantry, marketplace and lounge spaces. An internal catering pantry is housed within the Conference Center along with a serving area where catered food will be set up on a daily basis.
Primary responsibilities include the management of a diverse team of professionals providing catering support to an office of 600+ individuals. The Manager will oversee the daily scheduling, preparation and clean-up of conference rooms for meetings and/or special events, ordering refreshments and/or meals, and replenishing/refreshing beverage service during meetings.
Additionally, the Manager is responsible for: inventory control; stocking; maintaining and cleaning the employee kitchens, lounges and conference rooms; liaising with corporate catering vendors to ensure menu selections, pricing and delivery; preparing and operating within a budget; maintaining trend analysis reports on a regular basis; identifying new and creative ways to improve service and offerings; and planning, marketing and executing special/events and promotions in the marketplace. This role may also require future managerial responsibility over the Reception team.
The ideal candidate will have a proven track record of strong leadership in a fast paced, highly visible professional services or conference/banquet services environment. Successful candidates will thrive on providing platinum service to internal and external clients and have a flexible customer service attitude.
This role reports to the Director of Administration.
Responsibilities include:
• Ensure reliable scheduling of all catering staff
• Work directly with firm partners (within and outside LA) to ensure proper nuances to high profile meetings and catered events
• Review all departmental invoices before signature approval and processing for Accounts Payable
• Maintain awareness of evolving dining preferences and trends and communicate all recommendations or issues to management in a timely manner
• Contact necessary service vendors for additional supplies, equipment inspection and service needs as required
Qualifications:
• Ability to hire, train, motivate, and manage a high performing team within a fast paced environment
• Ability to remain on one’s feet (standing and walking) for long periods of time
• Maintain a clean and organized conference center pantry, marketplace and lounge while exhibiting a high level of detail
• Interact and communicate clearly and courteously with individuals at all levels of the organization
• Generate clear, concise and well organized written communications that are free of spelling and grammatical errors
• Readily and easily adapt to changes in the work environment while maintaining flexibility, composure and poise
• Proficient using online conference/reservation/event management systems
• Knowledge and understanding of methods of food and beverage handling, presentation, volume, and storage
• Ability to lift, move and push up to 25 pounds on a regular basis, and to bend, stoop and reach for objects frequently
Experience:
• Degree in Culinary, Restaurant Management or Hospitality Management
• Five years of progressive management experience in a professional services, corporate catering or banquet event services environment
Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
Compensation & Benefits:
The annual compensation range for this position is $105,000 - $115,000. The salary offered within this range will depend upon qualifications and other operational considerations.
Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses
