Description:
The Pickleball Club, LLC headquartered in Sarasota, FL is a developer of premier membership based one of a kind indoor pickleball clubs in the state of Florida. The Company is well underway with its plans to develop 15 facilities across the state, with its strategy to take advantage of the significant unmet demand for quality indoor sports facilities across Florida. Our first state ... of the art club is now open in Lakewood Ranch and we are preparing to open our second club in St Lucie West at the beginning of the second quarter of 2024. We are in search of a Catering and Events Manager to join our team!
This is a tremendous opportunity to join a dynamic, innovative, motivated, and energized team and strong culture and tremendous growth opportunities over the next five years and beyond. As the Catering and Events Manager you are responsible for working with the team to ensure the highest level of quality and services are being provided to the members and their guests. You will provide exceptional service to members and their guests ensuring their experience is your top priority. You will oversee and manage all functions related to the F&B sponsored events at The Pickleball Club.
In your role as the Catering & Events Manager, you will answer event inquires and provide event information and event expectations. You will write and execute all contracts and requests for deposits. The Catering & Events Manager will then formulate a Banquet Event Order [BEO] that includes all details of the event, such as date, timing, location, floor plans, persons expected, food selections, pricing, audio/ visual needs, etc. The Catering & Events Manager will also monitor the status of all scheduled payments, attendee final count, and food and beverage selections. You will manage all F&B personnel required for the events.
Job Type:
Full time
Position Location:
455 NW Enterprise Drive, Port St Lucie, FL 34986
Responsibilities:
• Maintain exceptional sanitation, cleaning, safety, and uniform standards.
• Uphold TPC core values of TPC.
• Create and developing relationships with our membership is a must! .
• Assist with monitoring the financial performance of the F&B Events for labor, bar purchasing, inventory, and expense control.
• Work with the GM and the F&B Director in developing and modifying the catering menu
• Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste.
• Addresses member/guest complaints and offers suggestions to the Manager about appropriate corrective actions.
• Supervise special events for both members and guests
• Be proficient in operating F&B systems including but not limited to POS systems..
• Ensuring all introductions and member communications are responded to in an enthusiastic and timely manner.
• Regularly reviewing upcoming events and having a thorough understanding of all requirements as well as member expectations on scheduled events. Maintaining accurate and comprehensive files with event information.
• Contacting and negotiating agreements with vendors, suppliers, and other relevant parties for event services and supplies.
• Finalizing agreements and ensuring all necessary paperwork and documentation are in order.
• Creating and managing event budgets, including tracking expenses and preparing budgeting reports for each event.
• Collaborating closely with the General Manager and Marketing Specialist to coordinate and promote events effectively.
• Developing event concepts, themes, and marketing strategies in collaboration with the Marketing Specialist.
• Maintaining a calendar of events and ensuring it is updated and accurate.
• Communicating weekly events to the appropriate team members involved, including staff, management, and relevant departments.
• Pre-event planning activities including finalization of event details with the member or sponsored individual including creating floor plans, event space walk through, billing & account maintenance.
• Day of event management and execution. Supervises the setup arrangements, breakdowns, staffing levels and quality of service. Demonstrating clear and open communication with staff at events and addressing any issues or concerns that may arise.
• Coordinating Event Staff schedules and responsibilities.
• Ensuring the event is set-up and service is conducted according to the client’s expectations
• Monitoring event attendance and gathering feedback from attendees for future improvements.
• Conducting post-event evaluations to assess the success of events and identifying areas for improvement.
• Staying up to date with industry trends and best practices in event management.
• Representing the club professionally at industry events, trade shows, and networking opportunities.
• Create Banquet Event Orders (BEO) for all events.
• Responsible for the sales, marketing, and promotion of all member events, functions, and activities, ensuring that all member/guest expectations are exceeded.
• Attend and supervise all F&B events. Supervises the set-up, breakdown, staffing levels, and quality of service while maintaining Food & Beverage financial goals.
• Work with General Manager to determine pricing for club events, banquets, and event contracts/agreements.
• Compiles banquet forecast information and develops banquet and catering budget on an annual basis.
• Facilitates distribution of completed weekly BEO packets.
• Leads weekly BEO meeting.
• Orders linens and centerpieces for club events as needed.
Requirements:
Education and/or Experience:
• Bachelor's degree in event management, hospitality management, or a related field (or relevant experience in lieu of a degree.
• 3-5 years of experience planning and coordinating events in a similar setting
• Excellent proficiency with technology use including POS systems
• Professional certifications in event management (e.g., CMP or CSEP) can be beneficial
• Very detail oriented and clear and concise communicator
• Familiar with creating and negotiating event agreements.
• Proven experience in event planning and management, including various types of events
• Demonstrated ability to manage event logistics, teams, and cross-functional collaboration
• Familiarity with event marketing and promotion, including digital platforms
• Employees are required to be CPR/AED Certified (having completed in person training) or must complete in person training and obtain certification at their own cost within 30 days of employment.
• Must have the ability to pass a background check and drug test.
Job Knowledge, Core Competencies and Expectations:
• Self-motivated.
• Member-and guest-service oriented.
• Acts professionally and displays a positive attitude.
• Must be courteous to others and tactful towards members, guests, supervisors, and co-workers.
• Demonstrates a willingness to help others.
• Always acts ethically.
• Works well with others as a team member and helps co-workers as needed.
• Is creative and looks for areas that need improvement.
• Must be aware of and follow safety practices applicable to the job.
• Reliable and predictable attendance at work.
• Wears a clean and pressed uniform.
• Has educational and work history reference list available upon request.
• Must successfully complete position knowledge and/or skills test.
• Ability to lead and motivate others.
• Able to exercise good judgment under pressure.
• Can prioritize needs and effectively manage resources.
• Helps in other work areas during slow periods or as needed.
• Can work on several tasks under pressure.
• Is knowledgeable about and consistently follows policies and procedures in Staff Handbook.
• Must be able to work holidays, weekends as needed.
Licenses and Special requirements:
• CPR Certified or willingness to pay for and become CPR certified in the first 30 days of employment.
• Required food handler licenses and certifications for the position
Reporting:
The Catering and Events Manager reports to the Pickles Café Manager
Physical Demands and Work Environment:
• The position requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)
• The ability to lift 30 pounds regularly, squat and bend over regularly. Carry out repetitive motions regularly, lift and carry awkward items, stand for length of shift
• Must have a valid form of ID
• Must be able to sit for prolonged periods of time
• Moderate noise level in the work environment
• We are a Drug Free Workplace. Passing a drug test is a condition of employment.
The functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work of different assignment positions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
EEO Statement:
The Pickleball Club is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances
