Job Title: Receptionist
Overview ... We are seeking a dedicated and professional Receptionist to join our law firm. As the first point of contact for our company, the Receptionist will play a crucial role in providing exceptional client service. This position involves managing inbound calls from prospective clients and ensuring the front desk and lobby areas are maintained to the highest standards. This is a temporary position, and the hours are Monday through Friday from 8:30am to 5:00pm.
Key Responsibilities:
-Provide exceptional client service by serving as the primary point of contact for all incoming calls and visitors.
-Handle inbound calls promptly and courteously, directing inquiries to the appropriate department or individual.
-Take detailed messages when necessary and ensure prompt follow-up.
-Maintain the appearance and functionality of the front desk and lobby areas, ensuring cleanliness, organization, and a welcoming atmosphere.
-Assist in scheduling appointments and meetings for clients and staff members, coordinating calendars and documenting appointments.
-Provide administrative support to various departments, including data entry, filing, and other clerical tasks.
-Communicate effectively with colleagues and clients, both verbally and in writing, relaying important -messages and updates in a timely manner.
Handle client inquiries and concerns with professionalism and tact, identifying and resolving issues promptly and escalating complex matters to management when necessary.
Qualifications:
-Previous experience in a customer service or receptionist role.
-Excellent communication and interpersonal skills.
-Strong organizational abilities with keen attention to detail.
-Ability to multitask and prioritize tasks effectively in a fast-paced environment.
-Professional demeanor and appearance.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
