• **Duties***
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately ... - Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with luggage storage, transportation arrangements, and other concierge services
- Process payments and maintain accurate records of guest transactions
- Maintain cleanliness and organization at the front desk area
- Collaborate with other hotel departments to ensure guest satisfaction - Take directive(s) from hotel management
• **Requirements***
- Previous experience in a similar role preferred
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using hotel management software and phone systems
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Knowledge of local attractions, restaurants, and transportation options
- Flexibility to work various shifts including evenings, weekends, and holidays
- High school diploma or equivalent
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Types: Full-time, Part-time
Pay: $17.50 - $18.50 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
Schedule:
• 8 hour shift
• Evening shift
• Holidays
Work setting:
• In-person
Work Location: In person
