Job Details
Job Location Adelante Healthcare Center Support Office - Phoenix, AZ ... Education Level HS Diploma from accredited school
Job Category Health Care
Description
POSITION SUMMARY
The Receptionist will be responsible for providing excellent clerical and receptionist support for the Center Support Office. Will coordinate support activities with all stakeholders and participate/assist on projects as needed.
EXPECTATIONS
Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.
OUR CORE VALUES
• Compassion
• Excellence
• Integrity
• Learning
• Respect
• Sustainability
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE:
• High School Diploma or GED from an accredited institution
• One (1) year of customer service experience
• Excellence in customer service
• Time management skills including the ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Strong organizational and planning skills
• Microsoft Office skills (Word, Excel, Power Point)
• Excellent verbal, written, communication and problem solving skills.
• Initiative, a proactive approach, strong collaboration, flexibility, and problem solving
POSITION RESPONSIBILITIES
• Greeting and providing general support to staff, clients, and visitors
• Maintain and organize the public areas (lobby, kitchen, meeting rooms, etc.), mailroom, and other shared aeras within the corporate office
• Coordinate catering for on- and offsite meetings and events
• Provide parking validation for guests and vendors
• Maintain employee parking card access and logs
• Receive, sort, and distribute mail and deliveries
• Manage the contact us email account
• Maintain postage machine
• Ensure proper operation of office equipment
• Add new employees to the NACHC website
• Manage breakroom including making coffee, ordering supplies, clean out refrigerator weekly, and maintain cleanliness
• Perform special projects on request
• Must be able to work in office Monday through Friday 8am to 5pm
• Ensure confidentiality and security of all information
NONESSENTIAL SKILLS AND EXPERIENCE:
• Fluency in a language in addition to English (Spanish preferred)
Additional Duties and Responsibilities
• Other duties as requested or assigned
Patience-Centered Medical Home (PCMH)
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare's written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante's legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization
