Do you enjoy helping people solve problems? Do you like talking to people on the phone? Can you closely follow a process to reach a desired outcome? Would you like to be part of a fast-paced team whose work is meeting an immediate business need? SourceAbled is currently looking for candidates to work for a major financial industry client on a security upgrade project supporting vendors by ... facilitating technician scheduling and troubleshooting. An ideal candidate for this position will be punctual, have a strong work ethic, and a willingness to learn. All training will be provided.
• Answer technical support calls using provided scripts and process flows
• Escalate questions and issues to more experienced representatives
• Interact with existing customer service team and vendor partners to resolve incoming questions and concerns
This is a one year contract opportunity with the chance of extension based on performance.
• *This position is being offered as part of a disability hiring program which is designed to provide a more inclusive and supportive hiring process and work environment for job seekers with disabilities**
Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Payrate is $17.00
To find out more about Rangam, SourceAbled, and this role, click the apply button
