Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a n Outbound Sales Representative working Hybrid in Tempe AZ , you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing ... Are you results focused and love to help others? Have a passion to maximize sales opportunities? Focused on achieving revenue quotas through scheduling meetings for our Account Executives. You’ll identify accounts and personas to develop new business opportunities that support our growth goals. Whether it’s qualifying leads, initiating contacts, or resolving a unique business problem, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
• Bring your product and brand knowledge to find larger deals , handle objections and rebuttals with more sophisticated personas
• Conduct research to identify potential customers and decision-makers in target companies
• Reach out to potential customers via phone, email, social media, or other channels to introduce our company and solutions
• Qualify leads to assess their potential value to our business
• Work with account executives to ensure a smooth handoff of qualified leads for further follow-up and closure
• Effectively listen to the lead’s needs to identify sales opportunity cues, recommend, to meet the lead’s needs to schedule the meeting
• Continuously update and maintain accurate records in our customer relationship database system (Microsoft Dynamics)
What You Bring to the Role
• 3+ years of applied sales experience with a customer focus mindset
• Comfortable with decision making by assessing the situation, finding the lead’s pain point and making recommendations before escalating to the next level
• Creative mindset to overcome objections and is committed to achieving goals
• Team building approach as you will work with multiple teams across different departments
• High school diploma or equivalent
• Computer experience
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $19-$22 an hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Sr Manager . You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way
