About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to ... enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale's vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.
The Opportunity:
Four Seasons Resort Scottsdale is looking for a talented and dynamic Catering Sales Manager who will be responsible for our Social and Corporate Market at the resort. This opportunity will have the ability to impact guests lives in such ways as to assist in creating the perfect Wedding, Birthday gathering, or other social events from intimate gatherings to large events. This role will also be responsible for making memorable Corporate events come to life on property in coordination with our Culinary and Banquet team.
Job duties include but are not limited to:
• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals.
• Conduct property tours and entertain planners of meetings, social events, and weddings.
• Plan assigned groups with excellence in detailing food & beverage, resort services, reservations, and group movements.
• Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Oversee the execution of banquet events. Ensure satisfaction of client at the outset of all events in tandem with Banquet and Culinary team.
• Work directly with clients throughout the duration of the planning process, ensuring all event details are planned accordingly
• Act as the liaison for all vendor/supplier related clients' needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc)
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication, both written and in-person with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Special Events Briefing, Banquet Event Order Meeting, Monthly Board of Operations, Planning Visits, and Menu Tastings.
• Comply with Four Seasons standards for special events, while working harmoniously and professionally with co-workers and planning committee.
• Make timely and impromptu decisions, which balance client's needs with the financial, safety and staffing goals of the hotel.
• Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Weddings and Special Events and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Who We Look For:
Ideal candidate will have:
• Positive and outgoing attitude
• College Education preferred.
• At least 3-5 years in a Catering Sales Manger or Assistant Banquet Manager role. Previous luxury hotel or resort experience preferred.
• Strong Sales and interpersonal skills
• Excellent communication skills required, both written and verbal (English is required).
• Excellent attention to detail.
• The ability to proactively solve problems and react to Event challenges on the go as they arise.
• Proficient in Microsoft Office suite with the ability to learn other proprietary computer applications as necessary.
Some Benefits Four Seasons Employees Enjoy Include:
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• And so much more!
Visa Requirements:
US work authorization is required
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
